Client Gratitude

Wendy’s CA presentations through practical and realistic approaches to apply in our chiropractic clinic to improve our procedures and patient care. She personalised ideas and approaches to deal with our patients and current procedures to further enhance the clinic.
 
Great insight was given into the importance of using the right language to achieve the best customer service possible. I would thoroughly recommend going to her seminars.

Fay Hansen
Tech CA/Nutritional Therapist

Wendy was with us from the start and was instrumental in setting up the clinical processes and the day to day things that needed to be done to make the Centre work efficiently. When the Centre opened we were able to hit the ground running as each of us knew which role required which process and the very important links between the front desk and the Doctor, front desk and client and the client and Doctor.

We continually worked and trained on improving these processes weekly to make sure we were not getting into any bad habits and that everyone was on the same song sheet!

We are eternally grateful for the structure that she created for us in the early days and still use it in the centre today to keep ourselves and our staff accountable. We don’t have to keep reinventing the wheel and gives us a framework for continual improvement. Thank you Wendy for your valuable experience

Sherie Booth
Balance Chiropractic

Wendy O’Brien has been my Chiropractic coach for 4 years now, over those years I have grown both as a person and also as a chiropractor. During this time, I have seen massive shifts in both patient retention, education and turnover at the clinic. 

This can all be attributed to implementing the systems and training in our clinic that Wendy has provided us with for managing patients, staff.  Wendy has also encouraged our team by coaching and guiding us on a path personal development, which has also had a positive impact on the clinic and in caring for our patients.

Working with Wendy, I have found her to be a very positive, motivating, understanding and very loyal person. I have been able to turn to her for help, guidance and reassurance when needed and I know that she can be trusted with any of the information that I share with her. This has helped me grow my practice to the level I am happy with and have a great work / home life balance.

I can highly recommend Wendy if you are looking to take on a coach to help you achieve your goals. She will be an asset to your team.

Leigh Hurley
Spine Fine Chiropractic

Wendy’s reputation preceded her and I was thrilled when we finally met 2 years ago. When working with Wendy, she takes a helicopter view and allows me to see how all the parts of my business and life will fit together, and helps me navigate the path from where I am to where I want to be. 

Wendy asks thought provoking questions that allow me to explore avenues that I would not have considered. She challenges commonly held beliefs to create a pattern interrupt and allow more helpful thoughts, ideas and solutions to flow, creating clarity and congruency in my message and my life. 

I always leave conversations with Wendy having gained new insight and feeling more calm, focused and excited about the projects I’m working on. 

Lindsay McInnis
DOTS Chiropractic

I met Wendy at a networking event about a year ago and she was speaking to somebody, I cannot remember who, but the statement she made had me do a 360 spin around and get into that conversation.

I can honestly say there are very few people I have met in my life who have made me do that.

We arranged to meet for a coffee. I have not looked back since then. Wendy you have helped me be a better version of myself. When we speak you make me look at things from a different prospective and have helped me deal with issues that I always thought could never be resolved.For that I cannot thank you enough. 

I know I am a work in progress and I still have a way to go, but I am that much stronger and that much closer to where I want to be.

Mrs JB

I have worked with Wendy for over 10 years and have always found her to be exceptionally professional, enthusiastic and knowledgeable. If you are keen to have a unique and bespoke training and encouragement of your team, with a real can do and supportive attitude, then Wendy is the person for you!
 
Living by example she is able to tailor her skills and years of knowledge, along with using her unquestionable passion for Chiropractic, to get the best out of your team members! I would recommend anyone to embrace this opportunity for her to help your team to grow!

Kelly McLaughlin
Dynamic Family Chiropractic

"Full of energy, experience and a real appreciation of life potential, Wendy O’Brien is an absolute delight to work with. I have been on multiple projects with Wendy, and her enthusiasm along with her commitment has been an asset during all phases of our projects execution.

I would not hesitate to recommend Wendy to anyone looking for authenticity and drive. 

Wendy is the real deal!"

Kristen Moss
The Friendly Plate

I began working with Wendy back in October 2020 whilst off work with stress. Wendy was instrumental in helping me see that I had a very unhealthy work life balance which had taken it's toll over some years. She encouraged me to look at how I reacted to specific scenarios I had encountered in work and my personal life. This allowed me to realise that I harboured quite a bit of resentment towards work based on specific incidents in the past and over time, this became overwhelming as I never dealt with issues as they arose, rather I put them aside and soldiered on. 

When I first started working with Wendy I was prepared to walk away from a profession I had been working in for 16 years as everything seemed hopeless. What Wendy helped me realise was that I still had a love for my work, and the underlying route cause of my stress wasn't the job itself but the way I managed my own expectations as well as my expectation of others. I needed to step away from negativity and focus on the many positives I have from working in my role. Wendy helped me work on a plan to manage my work load and encouraged introducing boundaries to stop me becoming overwhelmed at work.

Had I not sought guidance from Wendy I would not have been mentally prepared nor had the tools required to go back to work as soon as I did. She has worked wonders and been an absolute godsend. We still keep in touch since I've returned to work just to ensure I keep on track.

I would highly recommend Wendy's services, she has provided me with valuable advice and guidance and allowed me to completely adjust my mindset towards my work environment for the better. Thank you so much.

Caroline Hurley
The Friendly Plate